Shipping policy
Last Updated: October 28th 2023
Thank you for shopping with Menez. This Shipping Policy outlines our shipping and delivery practices to provide you with a clear understanding of how we handle the shipment of your orders.
1. Order Processing
1.1 Processing Time: Orders are typically processed within 1-2 business days after the order is placed. This timeframe may vary during high-demand periods.
1.2 Order Confirmation: Once your order is processed and shipped, you will receive an email confirmation with tracking information, if available.
2. Shipping Methods
2.1 Shipping Carriers: We use reputable shipping carriers to deliver your orders. The carrier used for your shipment may vary depending on your location and the type of product you've purchased.
3. Shipping Times
3.1 Estimated Delivery Time: The estimated delivery time for your order will be provided during the checkout process. Please note that delivery times may vary depending on your location, product availability.
3.2 Delays: While we make every effort to meet estimated delivery times, we cannot guarantee specific delivery dates. Delays may occur due to factors beyond our control, such as weather, holidays, or carrier-related issues.
4. Shipping Costs
4.1 Shipping Charges: Shipping charges are calculated based on the weight and dimensions of your order, as well as your location. The total shipping cost will be displayed at checkout.
4.2 Free Shipping: We may offer free shipping for qualifying orders. Please refer to the specific promotion or product details for more information.
5. International Shipping
5.1 International Orders: We may offer international shipping to select destinations. Please note that international orders may be subject to customs duties, taxes, and import fees imposed by the destination country. The recipient is responsible for paying these charges.
6. Order Tracking
6.1 Tracking Information: For eligible orders, tracking information will be provided via email after your order has been shipped. You can use this information to track the status and location of your package.
7. Contact Us
If you have any questions or concerns about our Shipping Policy or require assistance with a shipment, please contact us at:
menezporto@gmail.com